Welcome to Ice-boy! These terms and conditions (“Terms”) are an essential part of all sales contracts (“Contracts”) for Machinery, Spare Parts, and Accessories (“Products”) entered into between Ice-boy and any Purchaser, collectively referred to as the Parties.
General Terms and Definitions
- Conclusion of the Contract: The Contract is considered finalized upon the Purchaser’s receipt of the written order confirmation from Ice-boy. Any discrepancies between the order and the confirmation will be addressed within one working day by Ice-boy.
- Catalogues and Descriptive Documents: Information provided in Ice-boy’s documents, such as catalogues, regarding weights, dimensions, prices, etc., are for reference only and not binding unless explicitly stated otherwise in the order confirmation.
- Type of Delivery and Transfer of Risk: Delivery terms and risk transfer are outlined in offers and order confirmations from Ice-boy. The Purchaser remains responsible for payment even in case of loss post-risk transfer.
- Delivery/Collection: Ice-boy will promptly notify the Purchaser of any delivery delays and cannot be held liable for damages due to early or late delivery. Force majeure events may extend delivery times.
- Payments: Payment terms are as per Ice-boy’s instructions in the order confirmation. Delayed payments may result in suspension of deliveries or termination of contracts.
- Legal Default Interests: In case of delayed payments, Ice-boy is entitled to legal default interests without prior notice.
- Warranty: Ice-boy guarantees Products’ performance only for intended uses and applications. Warranty duration and coverage are specified based on the type of Product.
- Procedure for Reporting Product Faults and/or Defects: The Purchaser must report any defects within eight days of discovery to be eligible for warranty claims.
- Exemption of Liability: Ice-boy is not liable for indirect damages or defects arising from modifications made by the Purchaser or third parties.
- Installation and Assistance – Responsibilities of the Purchaser: Installation is the Purchaser’s responsibility and must be done by authorized technicians. Ice-boy is not liable for damages due to improper installation or water quality issues.
- Availability of Spare Parts and Accessories: Ice-boy ensures reasonable availability of Spare Parts and Accessories.
- Marketing Materials for Advertising Purposes: The Purchaser must adhere to Ice-boy’s style guide for marketing activities. Ice-boy provides marketing content upon request, and costs are borne by the Purchaser.
- Protection of Personal Data: Personal data exchanged during the contract execution is processed according to applicable laws and for contract-related purposes only.
We at Ice-boy strive to ensure transparency and fairness in all our transactions. If you have any questions or concerns regarding these Terms, please feel free to contact us.
